This website is owned by Daivaya Advisory EOOD (‘we’, ‘us’, ‘company”, ‘website’ and/or ‘our’).​This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.​

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, an email address. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related activities or purchasing any of our Services.​

WHY THIS POLICY EXISTS

This data protection policy ensures Daivaya Advisory EOOD Complies with data protection law and follows industry best practices, Protects the rights of staff, customers, affiliates, and partners, Is open about how it stores and processes individuals’ data, Protects itself from the risks of a data breach

EU General Data Protection Regulation (GDPR) Protection Law, The GDPR (General Data Protection Regulation) protection law describes how organizations who conduct business with individuals or entities located in EU (European Union) nations — including Daivaya Advisory EOOD — must collect, handle, and store personal information. These rules apply regardless of whether data is stored electronically, on paper, or in any other manner. To comply with the law, personal information must be collected and used fairly, stored safely, and not disclosed unlawfully. The EU GDPR is underpinned by eight core principles. These state that personal data must:- Be processed fairly and lawfully- Be obtained only for specific, lawful purposes- Be adequate, relevant, and not excessive- Be accurate and kept up to date- Not be held for any longer than necessary- Processed in accordance with the rights of data subjects- Be protected in appropriate ways - Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

Policy Statement

Every day our business will receive, use, and store personal information about our customers, affiliates, partners, and colleagues. It is important that this information is handled lawfully and appropriately, in line with the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (collectively referred to as the ‘Data Protection Requirements’). We take our data protection duties seriously, because we respect the trust that is being placed in us to use personal information appropriately and responsibly.

About This Policy

This policy and any other documents referred to in it, sets out the basis on which we will process any personal data that we collect or process. This policy does not form part of any employee’s contract of employment and may be amended at any time. The company as a whole is responsible for ensuring compliance with the Data Protection Requirements and with this policy. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to the Data Protection Officer.

What Is Personal Data

Personal data is defined as data, (whether stored electronically or paper based) relating to a living individual who can be identified directly or indirectly from that data, (or from that data and other information in our possession). Processing is any activity that involves use of personal data. It includes obtaining, recording, or holding the data, organizing, amending, retrieving, using, disclosing, erasing, or destroying it. Processing also includes transferring personal data to third parties under privacy control conditions. Sensitive personal data includes contact info, address, session activity on the platform, IP location etc. Sensitive personal data can only be processed under strict conditions, and used for express purpose that it was collected for.

Data Protection Principles

Anyone processing personal data, must ensure that data is: Processed fairly, lawfully and in a transparent manner. Collected for specified, explicit, and legitimate purposes and any further processing is completed for a compatible purpose. Adequate, relevant and limited to what is necessary for the intended purposes. Accurate and where necessary, kept up to date. Kept in a form which permits identification for no longer than necessary for the intended purposes. Processed in line with the individual’s rights and in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures. Not transferred to people or organizations situated in countries without adequate protection and without firstly having advised the individual.

Fair And Lawful Processing

The Data Protection Requirements are not intended to prevent the processing of personal data, but to ensure that it is done fairly and without adversely affecting the rights of the individual. In accordance with the General Data Protection Regulation (GDPR), we will only process personal data where it is required for a lawful purpose. The lawful purposes include (amongst others): whether the individual has given their consent, the processing is necessary for performing a contract with the individual, for compliance with a legal obligation, or for the legitimate interest of the business. When sensitive personal data is being processed, additional conditions must be met.

Your Rights​

If you reside in the European Union, you have the right under the General Data Protection Regulation:

  • To be informed about our processing of your personal data

  • To have your personal data corrected if it is inaccurate and to have incomplete personal data completed

  • To object to processing of your personal data

  • To restrict of processing of your personal data

  • To have your personal data erased (the “right to be forgotten”)

  • To request access to your personal data and information about how we process it

  • To move, copy or transfer your personal data (“data portability”)In relation to automated decision making, including profiling

You have the right to lodge a complaint with a supervisory authority at your home country. It has enforcement powers and can investigate compliance with data protection law.​

Types of Data Collected​

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Full name and personal details including contact information (e.g. home and business address, email address, home/business - and mobile phone numbers)

  • Financial information (billing address, credit card numbers, Paypal identifier, Bitcoin/Ethereum identifies, bank details)

  • Identity documents (passport, ID, birth certificates, tax and bank statements etc)

  • Website usage data (IP, OS, browser type, usage patterns etc)

  • Criminal records

  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.​

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.​

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Purposes and Legal Grounds

We process your personal information as necessary to perform our contract obligations with you for the service. We also processes your email address for the purpose of sending you important information about our Services or products, such as service status, important information or material changes to this Privacy Policy. ​

If you provide your opt-in consent to receiving marketing information from us, we will also process your email address for the purpose of sending you marketing information about our products. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by letting us know your preferences or through the unsubscribe link at the bottom of our marketing emails.​

Use of Data

​We use the collected data for the following purposes:​​

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

In common with a number of other websites, the data that we collect from you may be transferred to a cloud service provider which has data servers which are based outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer and the storing and/or processing of your personal data on these servers. We will take all these steps in the Privacy Policy.​

Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.

Your information will only be held for a reasonable period or as long as the law requires or permits.​

Processing For Limited Purposes

In the course of our business, we may collect and process personal data, which may include data that we receive directly from a data subject and data we receive from other sources including location data, business partners, and subcontractors who work technical, payment and delivery services, credit reference agencies, and other capacities.

We will only process personal data for the specific purposes or for any other purposes specifically permitted by the Data Protection Requirements. We will notify those purposes to the data subject when we first collect the data or as soon as possible thereafter.

Accurate Data

We will ensure that personal data we hold is accurate and kept up to date. We will check the accuracy of any personal data at the point of collection and at regular intervals afterwards. We will take all reasonable steps to destroy or amend inaccurate or out-of-date data.

Timely Processing

We will not keep personal data longer than necessary for the purpose or purposes for which it was collected. We will take all reasonable steps to destroy or erase from our systems, all data which is no longer required.

Processing In Line With Data Subject’s Rights

We will process all personal data in line with data subjects’ rights, in particular their right to:- Confirmation as to whether or not personal data concerning the individual is being processed.- Request access to any data held about them by a data controller.- Request rectification, erasure or restriction on processing of their personal data.- Lodge a complaint with a supervisory authority.- Data portability. Object to processing including for direct marketing.- Not be subject to automated decision making including profiling in certain circumstances.

Disclosure And Sharing Of Personal Data

We may share personal data we hold with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in: https://www.legislation.gov.uk/ukpga/2006/46/section/1159

Subject Access Requests

To these ends, the company has a privacy statement setting out how data relating to individuals is used by the company.

Individuals must make a formal request for information we hold about them. Employees who receive a request should forward it to the data department immediately.

When receiving telephone enquiries, we will only disclose personal data we hold on our systems if the following conditions are met:- We will check the caller’s identity to make sure that information is only given to a person who is entitled to it.- We will suggest that the caller put their request in writing if we are not sure about the caller’s identity and where their identity cannot be checked.- Where a request is made electronically, data will be provided electronically when possible.- Our support team will refer a request to the data processing department or the Data Protection Compliance Manager for assistance in difficult situations.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.​

We may process your Personal Data because (i) we need to perform a contract with you, (ii) you have given us permission to do so, (iii) the processing is in our legitimate interests and it is not overridden by your rights, (iv) for payment processing purposes, or (v) to comply with the law.​

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.​

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

​Disclosure of Your Information​

Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

​You should note that information posted on the public elements of the Service may be visible by users of the Service throughout the world. You should therefore be careful when submitting information about yourself to the Service.​

We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfil your orders and provide you with any service to which you have subscribed via the Service; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.​

Security of Data

The security of your data is extremely important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.​

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. ​These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.​

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.​We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.​

Contact Us

If you have any questions about this Privacy Policy, please contact us at mail@daivaya.coM